Local Delivery & Shipping

Free Next Day* Delivery in Toronto** On Orders Over $50.00
Free Shipping in Ontario For Most Items On Orders Over $50.00



Same Day Delivery Available Across Toronto & GTA

Critter & Co. offers both delivery and in-store pickup for your convenience. Pickups will be ready within a maximum of 24 hours, and you’ll receive a notification as soon as your order is ready—often sooner than 24 hours!

  • Same-day delivery available on orders placed before 5pm.

  • Free next day delivery on Toronto** orders over $50. Need it faster? Upgrade to same day delivery for only $5 for applicable postal codes!

We use low-emission, local courier partners whenever possible to reduce our environmental impact.


** Toronto addresses that qualify for free next day delivery are postal codes that begin with L4X*, L5E*, M1E*, M1G*, M1H*, M1J*, M1K*, M1L*, M1M*, M1N*, M1P*, M1R*, M1S*, M1T*, M1W*, M2H*, M2J*, M2K*, M2L*, M2M*, M2N*, M2P*, M2R*, M3A*, M3B*, M3C*, M3H*, M3J*, M3K*, M3L*, M3M*, M3N*, M4A*, M4B*, M4C*, M4E*, M4G*, M4H*, M4J*, M4K*, M4L*, M4M*, M4N*, M4P*, M4R*, M4S*, M4T*, M4V*, M4W*, M4X*, M4Y*, M5A*, M5B*, M5C*, M5E*, M5G*, M5H*, M5J*, M5M*, M5N*, M5P*, M5R*, M5S*, M5T*, M5V*, M6A*, M6B*, M6C*, M6E*, M6G*, M6H*, M6J*, M6K*, M6L*, M6M*, M6N*, M6P*, M6R*, M6S*, M8V*, M8W*, M8X*, M8Y*, M8Z*, M9A*, M9B*, M9C*, M9L*, M9M*, M9N*, M9P*, M9R*, M9V*, M9W*

Canada-Wide Shipping

Shipping across Canada is now available for non-frozen, non-oversized items.
Orders are shipped via Canada Post or UPS, fulfilled through Shopify Shipping.

Lightweight Orders (under 5 lbs):

  • Ontario: Free over $50 / $10 flat under
  • Quebec: Free over $100 / $12 flat under
  • Rest of Canada: Free over $100 / $15 flat

Medium Weight (5–10 lbs):

  • Ontario: Free over $50 / $12 flat under
  • Quebec: Free over $100 / $15 flat under
  • Rest of Canada: Free over $100 / $15 flat

Heavy (10–20 lbs):

  • Ontario only: $15 flat rate
    Not available for shipping outside of Ontario

Frozen or Oversized Items:

  • Available for pickup or local delivery only.


Shipping Options with Canada Post

Shipping Service

 Delivery Timeline

 Description

Expedited Parcel

1–7 business days

 An economical way to ship packages within Canada.
Xpresspost 1–2 business days Fast delivery for small parcels.
Priority Next business day Canada Post’s fastest service for urgent items.

We currently ship within Canada only. Thank you for your understanding as we expand!