Shipping policy

🚚 Same Day Delivery Available

✨FREE NEXT DAY DELIVERY on Toronto orders over $50✨

We also offer Canada-wide shipping and free in-store pickup.

🛍 Pickup:
Free, ready within 24 hours (often sooner) from our Toronto shop.

🚗 Local Delivery:
Free next day delivery* on orders over $50. 
Order by 5pm for same-day delivery.
Free Next Day Delivery Zone On Orders Over $50 - Critter & Co. Pet Outpost - Toronto Pet Store

📦 Canada-Wide Shipping:

  • ON: Free over $50 / $10–$15 under

  • QC: Free over $100 / $12–$15 under

  • Rest of Canada: Free over $100 / $15 flat

  • Note: Items over 20lbs only ship to ON & QC, and oversized items or items over 35 lbs are only available for local delivery.

Orders ship via Canada Post or UPS through Shopify Shipping.
We currently ship within Canada only.

*Toronto Postal Codes: L4X*, L5E*, M1E*, M1G*, M1H*, M1J*, M1K*, M1L*, M1M*, M1N*, M1P*, M1R*, M1S*, M1T*, M1W*, M2H*, M2J*, M2K*, M2L*, M2M*, M2N*, M2P*, M2R*, M3A*, M3B*, M3C*, M3H*, M3J*, M3K*, M3L*, M3M*, M3N*, M4A*, M4B*, M4C*, M4E*, M4G*, M4H*, M4J*, M4K*, M4L*, M4M*, M4N*, M4P*, M4R*, M4S*, M4T*, M4V*, M4W*, M4X*, M4Y*, M5A*, M5B*, M5C*, M5E*, M5G*, M5H*, M5J*, M5M*, M5N*, M5P*, M5R*, M5S*, M5T*, M5V*, M6A*, M6B*, M6C*, M6E*, M6G*, M6H*, M6J*, M6K*, M6L*, M6M*, M6N*, M6P*, M6R*, M6S*, M8V*, M8W*, M8X*, M8Y*, M8Z*, M9A*, M9B*, M9C*, M9L*, M9M*, M9N*, M9P*, M9R*, M9V*, M9W*